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What are the terms and conditions for refund?

  • You can ask for a refund against any of your order within 7 days of its date of delivery.
  • All refunds will be credited in your Bank Account
  • For any other requests or queries regarding this, kindly write to us at cs@mkzon.com

 

What are the rules for Courier charges refund?

  • 40/- for shipment weighing upto 500gms will be added to Bank Account.
  • For every next 500gm slab, an additional amount of  40/- will be added to the Bank Account.
  • In case if you want to return multiple products we request you to kindly raise a return request for each product.
  • Please make sure your courier costs do not exceed our cashback rates. We recommend use ‘Speed Post’ as your courier service.
  • Speed Post is a government of India owned entity and has the most widely distributed postal network in India.
  • Courier refund rates are fixed and will not change depending on the courier service you choose to return the product.

 

Note : 

  • Parcel should be in original condition with all material
  • If you receive a broken product, attach a photo of product and send it E-Mail: cs@mkzon.com with your order id and name
  • After we receive your parcel will be refund to your bank account in 4-5 days (working days)
  • Attach Cancelled Cheque Otherwise passbook first page and Feel This Format your bank details
  1. A/c Holder Full Name :
  2. Account No. :
  3. Account Type :
  4. Bank Name :
  5. Ifsc Code :

MINUMUN REFUND REQUEST TIME 7 DAY OF REQUEST DATE